Privacy Policy

ChatNova operates this website and is the point of contact for questions about it. For customer contact lists and messages uploaded or sent by a business using a messaging service, that business determines its recipients and purposes; its own privacy notice must explain that use. This website currently displays information and examples; it does not provide an account-registration, payment or contact-upload form.

• Direct enquiries: your name, phone number, email, business details and message when you call or email us.
• Website activity: ordinary technical information such as IP address, browser, device and request time may be processed by the site's hosting and security infrastructure. We do not claim to run an on-site analytics or advertising tracker here.
• If a service relationship begins: account contacts, billing records, support requests, configuration details, message templates, recipient contact information and conversation content needed to provide the agreed service. These service capabilities are described on the landing page but are not enabled by this public website alone.

Do not send payment-card numbers, passwords, government IDs or other sensitive information to our general contact address or through marketing messages.

We use information to respond to enquiries, provide requested support, administer any agreed service, manage billing where applicable, prevent abuse, keep records required by law and comply with applicable WhatsApp/Meta rules. We do not sell customer contact lists. Where required, we rely on your consent; other processing may be necessary to provide a requested service, meet legal obligations or protect legitimate security interests, as applicable under Indian law.

A business using WhatsApp marketing must give people clear notice, collect valid opt-in before initiating messages, honour opt-outs and maintain its own published privacy policy. A business must not upload a purchased or scraped list as though recipients consented. WhatsApp and Meta process information under their own terms and privacy documents; this policy does not replace theirs. See the WhatsApp Business Messaging Policy and WhatsApp Business Data Processing Terms.

Information may be shared only as needed with hosting, communications, support or payment providers used for an agreed service; with WhatsApp/Meta when a business connects its WhatsApp account; or with authorities where law requires. Providers may process data outside India under their own infrastructure and applicable safeguards. We do not represent that this website itself stores WhatsApp conversations.

We keep enquiries and any future service records only as long as needed to answer requests, provide the service, resolve disputes or comply with law. Retention periods depend on the type of record and legal obligations; deletion requests may be limited by those obligations. We use reasonable access and security safeguards but no online transmission is completely risk-free. If a service is activated, its specific data handling and retention should be confirmed in the customer agreement.

You may ask for access, correction or deletion of information we control, withdraw marketing consent or raise a privacy concern by emailing helloadsytech@gmail.com. If your data was supplied to us by a business customer, contact that business first about its recipient list and messaging purpose; we will assist where appropriate. You can also block or report a WhatsApp business from within WhatsApp.

See our Cookie Policy for the current website setup. This website is intended for business users, not children. We may update this policy as actual service capabilities or legal requirements change; the updated date above indicates the current version. For WhatsApp's own handling, see the WhatsApp Privacy Policy.