1. Website and offer status
The website describes a proposed WhatsApp marketing service and uses illustrative prices, credits, savings, metrics and examples. It is not a checkout, contract or guarantee that those features are currently available. No purchase is completed on this website. Before payment, request written confirmation of the seller's legal identity, plan inclusions, GST/taxes, charges, start date, renewal terms and support scope.
2. Using the website
Use this site lawfully. Do not impersonate others, interfere with site security, copy protected material without permission or use the site to promote unlawful activity. We may change or remove information and correct errors. Links to third-party services are provided for reference and do not transfer responsibility for those services to us.
3. Service activation and account ownership
If a service is separately agreed, you remain responsible for your business profile, phone number, customer consent, message content, audience selection, account access and compliance with laws and platform policies. Meta/WhatsApp independently reviews and controls business accounts, templates, messaging limits and eligibility. Setup time and approval are not guaranteed. Keep account credentials secure and report unauthorised use promptly.
4. Payments, renewals and cancellation
Any subscription fee, taxes, usage-based WhatsApp charges, ad spend, credit validity and renewal or cancellation rules must be disclosed in your written order before payment. Illustrative one-time credits shown on the website do not imply recurring credits. Cancelling an agreed subscription stops future renewals according to the agreed terms; it does not automatically reverse charges already incurred. The No Refund & Return Policy applies to digital services to the extent permitted by law.
5. Platform rules and restricted uses
You must follow the WhatsApp Business Messaging Policy, applicable WhatsApp Business Terms and Meta Commerce Policies, plus local laws. No unsolicited campaigns, unlawful products, deceptive claims or misuse of recipient information. We may decline assistance with activity that appears noncompliant. See our Acceptable Use Policy and WhatsApp Banning Policy.
6. Availability and responsibility
Descriptions, demos and customer journeys are illustrations, not warranties of delivery, revenue, a verified badge, permanent account access or immunity from bans. Third-party networks, reviews, policy changes, payment providers and internet outages are outside our control. Nothing here excludes rights or remedies that cannot legally be excluded. Any service-level commitments and limitations must be agreed in writing before purchase.
7. Intellectual property, changes and disputes
ChatNova website content and branding remain with their respective owners. WhatsApp and Meta names belong to their owners; we do not claim to speak for them. We may revise these website terms prospectively. For a billing or service concern, email helloadsytech@gmail.com; applicable consumer protections and mandatory law remain unaffected.